Refund and Cancellations

Virtual wealth hub believes in helping its customers as
far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• Virtual wealth hub does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 30 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 30 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the Virtual wealth hub, it’ll take 1-2 Days days for the refund to be processed to the end customer.

QUESTIONS
If you have any questions concerning our return policy. Please contact us at: billionarehaiham@gmail.com

Order Cancellation
Once the order is placed you cannot cancel the order. If you did not receive the product, you can reach us at billionarehaiham@gmail.com

Contact Us If you have an questions about our Returns and Refunds Policy, please contact us: billionarehaiham@gmail.com